CAA introduce free of charge helpline faculty for senior citizen special unwell passenger
In an endeavour to facilitate passengers at the airports in line with National Aviation Policy-2015 as approved by Honourable Prime Minister Mian Muhammad Nawaz Sharif CAA introduces free of charge helpline facility for Senior Citizens, Special and Unwell Passengers at major airports namely Karachi, Lahore & Islamabad
As an initial measure, the facility will be extended from three destinations. In the second phase such facility will be introduced at the remaining airports. The facility will be provided from drop lane of the departing airport to drop lane of the intended destination on domestic routes while on international flights the facility will be provided from the drop lane to departing aircraft. These facilities are in addition to the responsibilities of airlines towards its customers.