Ibex Global Job, Customer Support Officer CSO 22 January

Ibex Global Job, Customer Support Officer CSO 22 January

CSO (Customer Support Officer) – Banking Required in Ibex Global – TRG

Job Description:
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers’ requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation

Minimum Education: Bachelors

Degree Title: Bachelors Commerce / Arts / Communication

Career Level: Entry Level

Salary Range: PKR 15,000-20,000

Minimum Experience: Not Required

Required Travel: Not Required

Minimum Age: 18

Gender: Both

Department: Customer Service/After Sales Support

Industry: Call Centers

Job Location: Karachi

Number of Positions: 10

Send your CVs on: careers.pk@ibexglobal.com with Subject “CSO for BANKING”